Privacy Policy
Presto Yard LLC ("we," "our," or "us") operates prestoyard.com and provides SMS-based heavy equipment rental services in South Florida. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, including:
- Your mobile phone number when you submit it on our website or contact us via SMS or WhatsApp
- Your name and company name if provided during a rental transaction
- The content of messages you send to us including equipment requests and booking details
- Location information such as job site address for delivery purposes
How We Use Your Information
- Send you equipment rental quotes, booking confirmations, and delivery updates via SMS or WhatsApp
- Process and manage your equipment rental transactions
- Respond to your inquiries and provide customer support
- Improve our services and operations
SMS Communication & Consent
By providing your mobile phone number through our website forms, contact forms, or any other communication channel, you expressly consent to receive text messages (SMS/MMS) from Presto Yard LLC related to:
- Equipment rental quotes and availability
- Booking confirmations and updates
- Delivery and pickup notifications
- Payment links and invoices
- Return instructions and deposit releases
- Customer service communications
Message frequency may vary depending on your interaction with our services. Message and data rates may apply.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes.
Opt-In Process
Customers opt in to receive SMS messages by:
- Submitting their phone number through our website contact or quote forms and checking the SMS consent checkbox
- Texting our business number directly at +1 (561) 782-1486 and replying YES to confirm consent
- Completing any form on prestoyard.com that includes a phone number field with consent language
By submitting your phone number, you confirm that you are the authorized user of the mobile number provided and consent to receive communications as described above. Consent is not a condition of purchase or service.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any message — you will receive a confirmation and no further messages will be sent
- Contacting us directly at info@prestoyard.com
- Calling or texting us at +1 (561) 782-1486
After you send STOP, you will receive a one-time confirmation message and will no longer receive SMS communications from Presto Yard LLC unless you re-subscribe by replying START.
For assistance, reply HELP to any message.
Changes to SMS Policy
We reserve the right to modify this SMS communication policy at any time. Updates will be posted on this page with the revised effective date.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Twilio, our SMS and WhatsApp messaging provider, solely for the purpose of delivering messages to you
- Payment processors for completing rental transactions
- Service providers who assist in operating our business, under strict confidentiality agreements
Data Retention
We retain your contact information and message history for as long as necessary to manage your rental relationship and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Your Rights
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS or WhatsApp communications at any time by replying STOP
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. No method of transmission over the internet or electronic storage is 100% secure.
Contact Us
Presto Yard LLC
8130 Glades Rd
Boca Raton, FL 33434
info@prestoyard.com
SMS: +1 (561) 782-1486
WhatsApp: +1 (561) 782-1486